ASC Support Centre

Need help with your ASC online training? We’re here to support you.

Use this support page for learner dashboard issues, course access problems, certificate questions, payment or basket queries, group learner support, technical problems, login assistance and general ASC Food Safety Training support.

Learner dashboard help Certificate support Course access issues Payment support Group learner assistance

Course Access

Use this option if you cannot access a course, lesson, quiz, learner dashboard or enrolled training.

Certificate Support

Ask about course completion, certificate availability, learner details or certificate corrections.

Sales & Orders

Get help with course purchases, basket issues, coupons, invoices, quotations and company training orders.

Technical Support

Report login issues, page errors, video playback problems, quiz errors or platform-related difficulties.

Support Request Form

How can we help?

Complete the form below. Your support request will be sent to ASC for follow-up. Please provide as much detail as possible.

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Our Branches

Prefer to contact ASC directly?

Use the support form above for platform and learner support, or contact one of our branches directly.

Eastern Cape

Head Office
14 Brickmakers Kloofway Road, South End, Gqeberha, South Africa, 6001

+27 41 004 0382 +27 61 483 0381 Google Maps

Gauteng

1 Wedgewood Link Road, Bryanston, Johannesburg, 2191

+27 10 500 4661 +27 61 483 0381 Google Maps

Western Cape

183 Albion Springs, Rondebosch, Cape Town, 7700

+27 21 300 4024 +27 61 483 0381 Email ASC
Need Faster Help?

For urgent support, send us a WhatsApp message.

You can also use WhatsApp for urgent learner support, course access problems or certificate questions. For the best assistance, include your registered email address and course name.

Contact Support on WhatsApp → Open Learner Dashboard → Back to Support Form ↑