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Hospitality and foodservice training: safe food and gracious service
Guests judge a hospitality business on two things at once: whether the food is safe, and how your people made them feel. Here are both: the R638 food safety courses every food premises needs, a service course in etiquette, cultural sensitivity and Halal and Kosher awareness, and short courses for the front desk, housekeeping, fire safety, events and food waste.
Pick your situation. Each one goes straight to the right course.
Every team in the building has a course.
Food safety law reaches further than the kitchen. Under R638, anyone who handles food, or the surfaces and equipment it touches, is a food handler: waiters, baristas, room service and the guesthouse host who serves breakfast. Around the kitchen sit the other risks a hospitality business carries: guest data, cleaning chemicals, fire, events and waste.
Read who counts as a food handler in a hotel, restaurant or guesthouse.
The food safety courses a hospitality business needs.
Regulation R638 requires the person in charge of a food premises to be trained, and to make sure every food handler is trained, with records an environmental health practitioner can ask to see. About R638 training.
Prices are in South African rand. The smaller figures under each price are indicative conversions at today’s exchange rate. You pay in rand and your bank sets the final rate.
Food Safety Practices for Persons in Charge of Food Premises
For the owner, manager or head chef named on the Certificate of Acceptability.
4.77 of 5 · 101 ratings
R1 699Online, self-paced · certificate on completion
View the course
Basic Food Safety Practices for Food Handlers
For cooks, kitchen staff, waiters, baristas and room service teams.
4.76 of 5 · 58 ratings
R899Online, self-paced · certificate on completion
View the course
Basic Food Hygiene Awareness for Food Handlers
For new, casual, front of house and housekeeping staff.
4.86 of 5 · 21 ratings
R420Online, self-paced · certificate on completion
View the courseBasic Food Safety Bundle: all three R638 courses
R2 264 instead of R3 018 for Hygiene Awareness, Food Handlers and Persons in Charge, a saving of R754.
Hospitality Service Etiquette, Cultural Sensitivity and Halal and Kosher Awareness.
For waiters, hosts, baristas, banqueting and room service teams, front desk and concierge staff, housekeepers, and guesthouse owners and their staff. Every module has phrases staff can use on their next shift, a practice task to do at work with a colleague or supervisor, and a quiz. A 20-question final assessment closes the course.
A non-accredited short course with a QR-verified ASC certificate of achievement. It does not certify a kitchen as Halal or Kosher.
- Professional presence and etiquette
- Greetings and first impressions
- Customer service skills
- Communication skills
- Interpersonal skills and teamwork
- Presentation skills
- Cultural sensitivity
- Understanding dietary requirements
- Halal: serving Muslim guests
- Kosher: serving Jewish guests
- Serving with confidence: real workplace scenarios
Guesthouse Support Staff Essentials.
Everything a small guesthouse team does in a day, from a safe breakfast to a secure front door. For guesthouse and B&B owners, managers, front desk, housekeeping, breakfast and maintenance staff. Learners explore illustrated scenes, watch animated scenarios, sort and order real tasks, and answer picture-based quizzes after every module.
A non-accredited short course with a QR-verified ASC certificate of achievement and a proctored final assessment. Staff who prepare food should also complete an R638 food handler course for their training records.
- Safe breakfasts: hazards, temperatures and handwashing
- The guest journey: inquiries, check-in, policies and check-out
- When things go wrong: complaints and difficult guests
- Room turnaround: cleaning, beds, bathrooms and linen
- Stock, chemicals and lost property
- Repairs and upkeep: faults, tools and ladders
- Privacy, safety and security
Short courses for every team in the building.
Focused, interactive courses for the work around the kitchen. Each one has illustrated scenes to explore, animated scenarios, picture-based quizzes after every module, a proctored final assessment and a QR-verified ASC certificate of achievement. These are non-accredited short courses.
Hospitality Short Courses Bundle: POPIA, chemical safety, fire safety and event catering
R1 260 instead of R1 800 for the first four short courses, a saving of R540.
Go further: allergens, culture and FSSC 22000 for catering.
Allergen mistakes are the most serious food safety risk at a restaurant or hotel table. These courses cover the kitchen controls, the conversation with the guest, and the culture that keeps standards up when nobody is watching. About allergen training.
Allergen Management for Food Service, Retail and Catering
For chefs, managers and caterers.
R1 450
View the course
Food Safety and Quality Culture for Food Handlers
For kitchen and service teams.
R560
View the course
FSSC 22000 Version 7 for Catering and Food Service
The certification pathway for caterers.
R5 500
View the courseRead the guide, then train the team.
What restaurants, hotels and guesthouses ask before they enrol.
Do waiters and front of house staff need food safety training?
Yes. Under Regulation R638 anyone who handles food, or the equipment and surfaces food touches, is a food handler, and the person in charge must make sure they are trained and keep the records. That includes waiters, baristas, room service staff and guesthouse staff who serve breakfast.
Which course does a guesthouse or B&B owner need?
The owner or manager named on the Certificate of Acceptability takes Food Safety Practices for Persons in Charge of Food Premises. Staff who cook or serve take Basic Food Safety Practices for Food Handlers or Basic Food Hygiene Awareness. For the day-to-day work of guesthouse staff, from breakfast service and housekeeping to guest privacy and fire safety, add Guesthouse Support Staff Essentials.
Is the hospitality service course accredited?
No. It is a non-accredited short course that builds service skills and awareness. Learners who pass receive a QR-verified ASC certificate of achievement. The R638 food safety courses carry the accreditation shown on each course page.
Does the course make our kitchen Halal or Kosher?
No. Only the recognised religious authorities certify a kitchen or product. The course teaches staff what Halal and Kosher guests need, how to avoid mistakes, and how to describe honestly what your establishment can and cannot offer.
Do you have short courses on POPIA, chemical safety, fire safety, catering and food waste?
Yes. Guest Data Protection (POPIA) for Front Desk and Reservations, Chemical Safety for Housekeeping and Laundry, Fire Safety and Evacuation for Accommodation and Food Safety for Caterers and Events are R450 each, or R1 260 together in the Hospitality Short Courses Bundle. Food Loss and Waste in Foodservice and Hospitality is R649. All are interactive, non-accredited short courses with a proctored final assessment and a QR-verified ASC certificate of achievement.
What is the cheapest way to train a whole team?
Use the bundles: the Basic Food Safety Bundle covers all three R638 levels for R2 264 instead of R3 018, and the Hospitality Short Courses Bundle covers four short courses for R1 260 instead of R1 800. For larger teams ASC arranges bulk enrolment on one invoice.
Can you train a whole team or hotel group?
Yes. ASC arranges bulk enrolment on one invoice with a manager dashboard, so every certificate is in one place. Use the contact page or WhatsApp for a quote.
Is VAT added to the prices?
No. ASC does not charge VAT on training, so the price shown is the price paid.
Safe food and gracious service, trained online.
Self-paced courses for every team in a restaurant, hotel, guesthouse or catering business, with a certificate for each one.
- R638 food safetyFrom R420, or R2 264 for all three levels.
- Service and guesthouseR999 and R799.
- Short coursesR450 each, or R1 260 for four.
- Allergens and cultureFrom R560.
Questions? WhatsApp +27 61 483 0381 during office hours, or use the support page. Browse all ASC courses.