Food loss and waste · FSSC 22000 clause 2.5.16

Online Food Loss and Waste Training for Food Manufacturers

FSSC 22000 additional requirement 2.5.16 asks a certified site to measure food loss and waste and prove it is coming down. Four online courses take you the whole way: the line staff who classify it, the manager who measures it, the programme owner who turns that number into money found, and the manager who builds the ISO 20001:2026 management system around it.

ONE SHIFT, ONE LINE

Vegetable freezing plant, Tzaneen · the course case study

Good food off the line2 880 kg
What the skip invoice showedabout 5%
Raw material, labour, energy,
packaging, margin
the rest
The true cost of the shiftworked out in Course 3

Every figure on this ticket is worked out, line by line, inside the courses.

10.2 Mtof edible food lost or wasted in South Africa every year
49%of it inside the factory fence: post harvest handling and processing
R61.5 bna year, about 2 percent of South Africa’s GDP
1.05 bn tof food wasted worldwide in 2022, with about 13% more lost in supply chains

Sources: CSIR, WWF South Africa, UNEP Food Waste Index 2024, FAO.

What a lost kilogram really costs

The skip invoice is the tip.

A butternut trimmed past specification, a pallet downgraded in the cold room, a batch held too long: each one is raw material bought, received, chilled, cut and paid for, and then never sold. The disposal bill is the only part of that cost most sites ever see.

On the worked production day inside these courses, the skip invoice accounted for about five percent of what the lost food actually cost. The Reducing course shows you how to cost a lost kilogram properly, rank the hotspots by value not weight, and write the one page business case that gets the fix funded.

Try the true cost calculatorRank your hotspots
The skip invoice is the tip of the cost of food lossAbout five percent of the cost of food lost on the line shows up as disposal. The rest is raw material, labour, energy and refrigeration, packaging, water and effluent, and margin on product never sold. About 5% shows on the skip invoice Raw material you paid for Labour to receive, cut and pack it Energy and refrigeration Packaging and consumables Water, cleaning and effluent Margin on product never sold BELOW THE WATERLINE about 95% of the cost
The food recovery hierarchyFrom most preferred to least: prevention, feeding people through donation, feeding animals, industrial uses, recycling through compost and anaerobic digestion, energy recovery, and disposal to landfill, sewer or refuse.MOST PREFERREDPreventionstop it being generatedFeeding peopledonation, controlled under 2.5.16Feeding animalsanimal feed, controlled under 2.5.16Industrial usesingredients, extraction, fibreRecyclingcompost and anaerobic digestionEnergy recoverycombustion for energyDisposallandfill, sewer, refuseLEAST PREFERRED

Where every stream should land

Move material up the ladder, and prove it.

Not every tonne is equally bad. Prevention sits at the top, then feeding people, then feeding animals, and disposal to landfill or sewer at the bottom. A site that measures food loss and waste is expected to place every stream on this hierarchy and show material moving up it over time.

Donation and animal feed are where good intentions become audit findings. Clause 2.5.16 expects surplus routed to people or animals to stay safe, controlled and traceable, and the Reducing course ends with controls that survive a mock recall.

Loss, waste or never food? Classify itRoute your surplus

The programme

Four courses, in the order the work actually happens.

Classifyat the station
Measurea defensible baseline
Reducefund the fixes
Reportone dataset, every audience
Managethe ISO 20001 system
Food Loss and Waste Essentials online course cover
Course 1 · Classify

Food Loss and Waste Essentials

Operators, peelers, trimmers, packers, supervisors, warehouse, dispatch and hygiene staff.

R630R899About 5 hours
  • 19 short lessons, all on a phone
  • 36 diagrams, five short animations, 11 timed games
  • Sort anything into still food, thrown away, or never food
  • The training evidence a site files against 2.5.16
Start with Essentials
Measuring Food Loss and Waste online course cover
Course 2 · Measure

Measuring Food Loss and Waste

QA and technical managers, FSMS implementers and production managers who own the number.

R1 190R1 695About 7 hours
  • 21 lessons, 44 diagrams, 48 worked calculations
  • Seven tools, including a mass balance and unit converter
  • Scope, method, stage and cumulative yield, line by line
  • A workshop that builds a real, defensible baseline
Measure it
Reducing Food Loss and Waste for Sustainable Manufacturing online course cover
Course 3 · Reduce and report

Reducing Food Loss and Waste

Programme owners and sustainability officers who have a number and now have to move it.

R1 400R1 995About 8 hours
  • 25 lessons, 51 diagrams, 52 worked calculations
  • Hotspots, root cause and the true cost of a kilogram
  • A policy and objectives register with a defensible base year
  • Donation and animal feed controls that survive a mock recall
Reduce it
Implementing ISO 20001:2026 Food Loss and Waste Management Systems online course cover
Course 4 · Manage

Implementing ISO 20001:2026

QA, technical, production and sustainability managers, FSMS implementers and food bank managers who have to put a system around the number.

R1 795R2 495About 8 hours
  • 31 lessons, 29 diagrams, all on a phone
  • Scope, policy, objectives, audit, review and corrective action
  • A gap assessment tool that scores 28 items and exports to xlsx
  • A workshop that ends in a dated implementation plan
Build the system

All four for R3 760  instead of R5 015. The full programme: the three production day courses plus the ISO 20001 management system, about 28 hours in total.

Get the full programme

All three for R2 415  instead of R3 220. One worked production day, weighbridge to pallet, about 20 hours in total.

Get the bundle

From a pledge to a clause

Food loss and waste moved from a sustainability report into your audit.

SDG 12.3 set the goal of halving food waste by 2030. The Food Loss and Waste Standard gave it a method, retailer pledges gave it pressure, and FSSC 22000 made it auditable. South Africa’s Food Loss and Waste Voluntary Agreement, launched by the Consumer Goods Council in 2020, commits signatories to the same Target, Measure, Act approach. The auditor now asks where your number came from.

Timeline from voluntary pledges to certification clauses: SDG 12.3 in 2015, the FLW Standard in 2016, FSSC 22000 in 2023 and 2026, and South Africa's national strategy in 2025
Eleven years from pledge to clause. From Course 3: what changed from a good company to a certificate requirement.
The auditor asks for

A policy, base year and objectives

With a prevention plan behind them, and a metric that cannot be met by selling less.

The auditor asks for

Trained people

Staff who classify and record at the station. The course certificate is the training record.

The auditor asks for

Controlled donation and feed

Surplus that stays safe and traceable when it goes to people or animals.

The auditor asks for

Monitoring and records

A number the file can explain: scope, method, mass balance and trend.

Build your 2.5.16 evidence packSet objectives and targets

Questions people ask

Before you enrol.

Still unsure which course fits? A person answers WhatsApp during office hours. ASC is rated 4.9 on Google from 366 reviews: Randburg, Gqeberha, Cape Town.

Which certification scheme requires a site to measure food loss and waste?

FSSC 22000 additional requirement 2.5.16 is currently the only GFSI benchmarked scheme requirement written specifically around measuring and reducing food loss and waste. BRCGS Food Safety Issue 9 clauses 4.12 and 4.13 and SQF clause 11.8 deal with waste handling as part of their prerequisite programme and environmental sections, which these courses also cover, but 2.5.16 is the clause that asks for a policy, a base year, objectives, training and controls on surplus.

What is ISO 20001:2026, and how does it relate to these courses?

ISO 20001:2026 is the international management system standard for food loss and waste, published by ISO on 29 September 2026. It applies to any organisation in the food supply chain and is built on the same Harmonized Structure as ISO 22000. Courses 1 to 3 build the content of a food loss and waste programme: trained staff, a measured baseline, objectives and safe routes for surplus. Course 4, Implementing ISO 20001:2026 Food Loss and Waste Management Systems, builds the management system around that work: scope, interested parties, policy, roles, objectives with plans, communication along the supply chain, contractor verification, internal audit, management review and corrective action. ISO 20001 does not replace FSSC 22000 clause 2.5.16, and meeting one does not mean you meet the other. They overlap heavily, and Course 4 shows where they meet.

Can we be certified to ISO 20001 in South Africa yet?

The standard allows certification by an external body or a self-declaration of conformity. ISO 20020, the requirements for bodies that audit and certify food loss and waste management systems, is still a draft. Check with SANAS and your certification body whether accredited ISO 20001 certification is available before you pay for it. A self-assessment backed by an internal audit and a management review is a credible step today. Course 4 ends in a scored ISO 20001 gap assessment and a dated implementation plan, which is where that self-assessment starts.

Which of the four courses do we need?

If your line staff cannot classify what comes off their station, start with Food Loss and Waste Essentials, because every number above them depends on it. If you need a defensible figure, take Measuring Food Loss and Waste. If you have a measured baseline and now need to reduce it, fund the interventions and pass an audit on the policy and objectives, take Reducing Food Loss and Waste for Sustainable Manufacturing. If you need to put a management system around that work, or a customer asks whether your site plans to align with ISO 20001, take Implementing ISO 20001:2026 Food Loss and Waste Management Systems. Most sites roll Essentials out to the floor and put the QA or technical manager who owns the objective on the other three.

Do we have to do the courses in order?

No. Each course defines its own terms and stands alone. The order reflects how the work happens on a site, and Course 2 is recommended before Course 3 because reduction starts from a measured baseline, but neither is a formal prerequisite. Course 4 has no formal prerequisite either. It assumes you can classify and measure food loss and waste, and its Module 6 recaps the measurement method.

Do learners need to work at a factory to complete the activities?

No. Every activity, case pack and workshop is written to be completed on the course case study, a vegetable freezing plant in Tzaneen, so a learner can finish the whole programme without an employer. The workshops in Courses 2 and 3 also work on your own site data if you would rather build a real baseline as you go.

Does this apply outside South Africa?

Yes. Clause 2.5.16 applies to FSSC 22000 certified sites in every country, and the measurement method follows the international Food Loss and Waste Accounting and Reporting Standard and the Target, Measure, Act approach behind SDG 12.3. The South African figures and the case study plant are local, the courses are in English, and prices are in South African rand.

How long does the programme take, and how is it delivered?

About twenty-eight hours in total: five for Essentials, seven for Measuring, eight for Reducing and eight for the ISO 20001 course, including the quizzes and workshops. Everything is online, self paced and works on a phone, so learners can stop and continue later without losing a production day.

Is there a certificate, and does it count as audit evidence?

Everyone who passes every quiz and the final assessment at 70 percent receives a Certificate of Achievement with a QR code and a verification ID that anyone can check online. Clause 2.5.16 asks for personnel to be trained on food loss and waste, so the certificate and the training record behind it are the evidence a site files against that part of the requirement.

What does the programme cost, and are there team rates?

Food Loss and Waste Essentials is R630 per learner on the current special, normally R899. Measuring Food Loss and Waste is R1 190, normally R1 695. Reducing Food Loss and Waste for Sustainable Manufacturing is R1 400, normally R1 995. All three as a bundle cost R2 415 instead of R3 220. Implementing ISO 20001:2026 Food Loss and Waste Management Systems is R1 795 until 31 December 2026, then R2 495. All four as a bundle, the full programme, cost R3 760 instead of R5 015. No VAT is charged, so the price shown is the price paid. For five or more learners, contact ASC for a team rate and one invoice.

Mthokozisi Nkosi, founder of ASC, food scientist and lead auditor

Who writes the courses

Built from what an auditor sees on site, not from a textbook.

Written by Mthokozisi Nkosi, founder of ASC, a food scientist and a registered Lead Auditor with Exemplar Global and IRCA, with ASC trainers and international subject experts. The worked production day, the calculations and the failure modes come from the food safety management systems he audits for a living.

Find the money in your skip.

Essentials R630, Measuring R1 190, Reducing R1 400, or all three for R2 415. Add the ISO 20001 course at R1 795, or take all four for R3 760. FoodBev SETA accredited provider 587/00337/1900 and SAATCA TC 065, with QR verified certificates.

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