Conducting a Root Cause Analysis Course (2 days)
Course Content
MODULE 1: FOUNDATIONS – WHY RCA FAILS, AND WHAT GOOD LOOKS LIKE
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Lesson 1: Module 1 Learning Outcomes and Introduction
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Lesson 2: A Problem That Keeps Coming Back
03:32 -
Lesson 3: What Is Root Cause Analysis
04:40 -
Lesson 4: Correction, Corrective Action and Preventive Action
04:20 -
Lesson 5: Why RCAs Fail in Food Plants
03:16 -
Lesson 6: The Red Bead Experiment
02:48 -
Lesson 7: Core Principles of Good RCA
04:08 -
Lesson 8: The Types of Root Cause
02:12 -
Lesson 9: A Brief History
06:44
MODULE 2: WHAT THE STANDARDS AND THE LAW REQUIRE
MODULE 3: DEFINING THE PROBLEM AND CONTAINING IT
MODULE 4: EVIDENCE, DATA AND THE TIMELINE
MODULE 5: PEOPLE IN THE SYSTEM: HUMAN FACTORS AND INTERVIEWING
MODULE 6: BRAINSTORMING AND THE FISHBONE DIAGRAM
MODULE 7: THE 5 WHYS AND THE WHY-TREE
MODULE 8: CAUSE CHARTS, FAULT TREES, BARRIERS AND CHANGE ANALYSIS
MODULE 9: SELECTING AND VERIFYING THE ROOT CAUSE
MODULE 10: CORRECTIVE AND PREVENTIVE ACTION THAT ACTUALLY WORKS
MODULE 11: 8D, A3, FMEA AND PDCA
MODULE 12: REPORTING, TEAMWORK AND BUILDING AN RCA CULTURE
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