An auditor, a retailer compliance team or an NRCS inspector will not ask whether your “high in protein” or “no added sugar” claim is true. They will ask you to prove it, with a document that already existed before the label was printed. Most manufacturers can explain a claim. Far fewer can produce the file that substantiates it, and that gap is what turns an audit finding into a recall or a retailer delisting.
What a claim substantiation file needs
Every claim type, nutrient content, health, free-from, natural or comparative, needs its own kind of evidence: a certificate of analysis, a Director-General approval letter, a full ingredient and processing aid list, or side-by-side lab results. Building that file correctly, and keeping it current when the recipe or supplier changes, is exactly what the Labelling Claims & Regulatory Framework Course teaches.
What the course covers
- How to classify a claim and identify the evidence it legally needs
- Building and maintaining a claim register and substantiation file
- Where claim files fail in practice, and how to close those gaps before an audit finds them
- A practical label and claims review workshop
8 hours, self-paced, with a QR-verified certificate on completion. Build a claim file that holds up before someone asks for it.
Enrol in Labelling Claims & Regulatory Framework → Compare all labelling & shelf-life coursesFor the full regulatory breakdown of what you can and cannot say on a South African food label, see ASC’s guide on health and nutrition claims. For a specific label or claim already under question, ASC Food Safety Consultants can review it.